About us:


Crave innovation? Build the next big thing in payments at Zai (think billion-dollar-transaction volume and real-time 


Zai (formerly Assembly Payments) is a leading Fintech with over a decade of experience in the Australian payments industry.


Our company is backed by a global investment fund (Standard Chartered Ventures) and has been a pioneer in real-time payments having been the first non-bank to connect merchants to the NPP as well as credit card acquiring attracting customers from mid-market to enterprise. 


Now processing over $ 1 billion in payments per month Zai continues to grow at a record pace, due to our continued expansion we have a new hybrid role opening in our Melbourne HQ. 


We are boldly transforming the future of financial services and powering our customers by making innovative financial services accessible to all.


About the role


As a Senior Product Manager, you will drive real change with product roadmaps that unlock new revenue streams and redefine Zai’s future. 


This is a rare opportunity to lead from the front and shape up your career journey in one of Australia’s most exciting payment organisations. 


The Senior Product Manager will report to the Head of Product & Client Solutions to help drive several initiatives that will influence Zai’s future products and break new ground as we rapidly expand in Australia and other geographies. 


Join our fun, fast-paced team of payment nerds and make waves in the Fintech Ocean 


What expected in your new role


  • Commercially driven - curious and seeks to understand factors impacting commercial decisions and the distinction between product/project management.

  • Ability to understand complex systems, emerging technologies, regulatory challenges,  payment rules and competitive markets and the wider impact of these.

  • Comfortable communicating with developers/engineers, technical architects, senior management, operational support teams, product owners/managers and business customers.

  • Research and preparation of business cases/opportunity assessments and product/initiative commercialisation plans, based on deep and broad commercial analysis.

  • Ability to listen to customers, understand their needs and problems and clearly and simply articulate complex technical and business concepts as required.

  • Ability to professionally take the lead in meetings with internal stakeholders, customers and external payment partners in a manner that engenders confidence in the technical and compliance aspects of our products and broader commercial capabilities and values of Zai.

  • Facilitate requirements/information gathering and deep engagement and collaboration with internal and external stakeholders through a variety of means including relationship building, data analysis, research, workshops and interviews.

  • Process and payment workflow understanding and related ability to define, optimise and clearly and professionally document and communicate these.

 Experience and knowledge

  • 3+ years experience working within a modern B2B product team in an Agile environment, including APIs.

  • Experience working with financial products and or payments and digital business models with modern API-based architecture. 

  • Experience with and passion for data-driven decisions, metrics and using visualisations to effectively communicate data, logic, processes, recommendations outcomes etc.


The ideal candidate should have: 

  • A relevant Tertiary qualification and or deep experience in relevant fields such as Technology, Business, Economics, Finance, Statistics/analytics or related industries.

  • Experience working with B2B sales teams and risk and compliance teams.

  • Experience with data analysis and reporting tools like Looker, Tableau, advanced Excel, SQL and related applications. 


Zai  benefits

  • Competitive salary packages and benefits

  • A hybrid working environment where you are required to work from the office as per your agreed flexible working arrangement where you work minimum 2 days from office

  • Centrally located Melbourne CBD office (opposite Southern Cross)

  • 5 Weeks of Annual leave as standard 

  • Once off working from home allowance 

  • 12 Weeks of paid parental leave

  • Free Beer and Cider after 2 pm every day!

  • A company culture with an innovative, inclusive, and collaborative mindset where you will learn something new every day, alongside amazing professionals.

  • A fun and flexible work environment.



Zai is an equal opportunity employer committed to creating a diverse environment for its workforce. All qualified applicants will receive consideration without bias to education, race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. If you require any specific assistance or a reasonable adjustment due to a disability, please let your recruiter know as part of your application, and we will be happy to provide dedicated support.



To find out more about the 10-year history of Zai visit https://www.hellozai.com/  and apply via careers page

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